This was the first winter we had frozen pipes in our home. I was referred to H&M Water Solutions from a friend. I have yet to experience anything with them in person, but if it’s anything like what I experienced over the phone consider me a satisfied customer! Lucas was super polite and patient with me every time I called him. If he didn’t answer when I called he was always sure to call me back when he was able to. He took time out of what he was doing to answer my questions and let me pick his brain when trying to figure out how to troubleshoot our frozen plumbing. I know his company specializes in well pumps and irrigation, but he said he would help us fix our indoor plumbing if we needed it. Thank you so much Lucas for being so awesome!